Refund Policy
Last Updated: October 31st, 2024
This policy applies to TradeShields, a brand owned and operated by William & Co. LLC.
At TradeShields, we are committed to providing our customers with a high-quality, comprehensive no-code trading strategy builder for TradingView users. We encourage our users to make informed decisions before purchasing, as our product offers a unique and feature-rich experience specifically tailored to developing trading strategies on TradingView.
No Refund Policy
Due to the digital nature of TradeShields and the value it delivers upon purchase, all sales are final, and we do not offer refunds. Once a purchase is made, users receive immediate access to the full suite of features, lifetime updates, and proprietary tools, and for this reason, refunds cannot be provided.
Why No Refunds?
Our refund policy is designed to protect the integrity and value of our product for all users. When you purchase TradeShields, you gain unrestricted access to:
Lifetime Software Updates
Receive all improvements and new features as we continue to enhance TradeShields.
Comprehensive Support
Our dedicated support team is here to assist with setup, usage, and any questions you may have about TradeShields.
Exclusive Trading Tools
Access to proprietary tools and features not available elsewhere, designed to enhance your trading experience and efficiency.
This policy ensures that all users are committed to the community and the exclusive resources provided by TradeShields.
Before You Purchase
We encourage all prospective users to review the following before making a purchase:
Explore Our Resources: Visit our Features, Pricing, and FAQ pages to get a full understanding of TradeShields’ capabilities.
Ask Us Questions: If you’re unsure if TradeShields is right for you, please contact our support team with any questions or concerns before completing your purchase. We’re here to help you make an informed decision.
Support and Assistance
While we do not offer refunds, we are committed to ensuring you have a positive experience with TradeShields. Our support team is available to help you with:
Strategy Setup and Optimization
Guidance on using TradeShields’ features to create and refine trading strategies.
Technical Assistance
Troubleshooting any technical issues you may encounter within the platform.
Educational Resources
Access to tutorials, documentation, and resources to help you maximize the value of TradeShields.
Exceptional Circumstances
In rare and exceptional cases, such as duplicate purchases or billing errors, we may consider a partial or full refund at our discretion. If you believe you have a unique situation, please reach out to support@tradeshields.com within 14 days of purchase. Refunds for such cases are not guaranteed and will be evaluated on a case-by-case basis.
Contact Us
If you have any questions or concerns about this policy or need support, please don’t hesitate to reach out to our team at support@tradeshields.com.